Sun & Sage Yoga Studio (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. This policy explains how we collect, use, store and disclose your personal information.
1. What information we collect
We may collect the following personal information:
- Your name and contact details, including email, phone and address.
- Payment and billing details.
- Emergency contact information.
- Health or injury details relevant to your participation in yoga classes.
- Information provided through forms, bookings or when contacting us.
2. How we collect information
We collect personal information directly from you when you:
- Make a booking or purchase online, by phone or in person.
- Sign up for classes, memberships or workshops.
- Subscribe to our newsletter or email updates.
- Contact us by email or through our website.
- Complete waiver or registration forms.
We may also collect limited information automatically through our website, such as cookies or analytics data.
3. Why we collect your information
We collect personal information to:
- Process bookings, payments and class attendance.
- Communicate with you about your bookings, updates and promotions.
- Support your health and safety during classes.
- Improve our services and website experience.
- Meet our legal and insurance obligations.
4. How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Your data is stored securely through our booking system, email provider and other trusted third-party services using appropriate security measures.
Only authorised staff or contractors, such as yoga teachers, who need the information to perform their work have access to it.
5. Disclosure of information
We may share your information with:
- Third-party service providers, such as booking platforms, payment processors and email marketing services.
- Insurance or regulatory bodies where required by law.
We will never sell your personal information to a third party.
6. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us at sunandsageyogastudio@gmail.com. We will respond within a reasonable timeframe and may require verification of your identity.
7. Marketing and communications
We may send you updates or promotional information about our classes, workshops or events where you have consented to receive them. You can opt out at any time by using the unsubscribe option or contacting us directly.
8. Website and cookies
Our website may use cookies or analytics tools to understand usage patterns and improve your experience. You can adjust your browser settings to refuse cookies if you prefer.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
10. Contact us
2C Cheddar Road, Reservoir VIC 3073, Melbourne
sunandsageyogastudio@gmail.com
0410 652 805
